Dot Holly Silver hoops

Shipping

I pack every order by hand in my Sydney studio.

Australia

• Free standard shipping on orders over $70
• $10.50 flat rate on orders under $70
• Free Express Post on orders over $120

Pieces in stock are sent within 2 working days, by Australia Post Express wherever possible.

Rings are made to order, so please allow 10 days for me to make and send yours. A few other pieces are made to order too. If you'd like to check timing before you order, email me and I'll let you know.

You'll get tracking details as soon as your parcel is on its way. Any questions about a delivery, email me at store@pkd.com.au.

International

• New Zealand: flat rate AUD $28
• Canada and the European Union: flat rate AUD $35
• Anywhere else, email me and I'll work out the best way to get it to you.

Returns Policy

• If for any reason you are not completely satisfied with your purchase we will give you a 14 day money-back guarantee from the time you receive the goods. Please email us within that time so that we can resolve any problems. 

• This refund policy does not apply to goods which have been worn or used, damaged after delivery, if any attempt has been made to alter the product or if they have been dropped or broken.

• All products must be returned in their original condition.

• All postage and insurance costs are to be paid by the buyer.

• You assume any risk of lost, theft or damaged goods during transit and we therefore advise you to take out insurance with your postal carrier. We will not be responsible for parcels lost or damaged in transit if you choose not to insure.

• Refunds will not be processed until after the goods have been received.